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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. What key element is at the center of our Exceptional Web Experience strategy?

A) A small hard drive install footprint
B) People
C) IBM Watson
D) IBM's i5 series servers

2. Where can you find the IBM Lotus and WebSphere Portal Business Solutions catalog as well as the latest Lotus software code to demo Lotus Software?

A) IBM Green Planet
B) IBM Bluepages
C) Lotus Greenhouse
D) Lotusphere

3. What is a suggested sales tactic to use when a customer requests a specific point solutionfor their environment, like "just need an iPhone app for my website, that's all"?

A) Invite your technical architect to tell them about developing iPhone apps.
B) Show them a demo of all the possibilities that an Exceptional Web Experience can offer them.
C) Start lowering the price of your services and software bid.
D) Refer them to Apple's website.

4. Which of the following is NOT a concern facing Travel and Transportation companies that WebSphere Portal can assist with?

A) Improve the end-to-end customer experience
B) Predict demand and optimize capacity
C) Negotiate discounts on fuel prices
D) Improve operational efficiency while reducing environmental impact

5. What is another key value selling feature of WebSphere Portal?

A) It has the ability to display graphics.
B) It is the simplest to install.
C) It canbe programmed with a variety of user interfaces and take many forms to meet the users needs.
D) It has the lowest initial purchase price.

Solutions: