New Career Opportunities?

Today, CompTIA A+ certified individuals are trusted by reputable companies to fill the existing IT support and operational roles. This list includes companies like Blue Cross Blue Shield, HP, Nissan, Intel, RICOH, and Dell. Having this certification leaves a lasting impression on prospective clients during job interviews who become more aware of your skills and ability to pass 220-1001 & 220-1002 certification exams. On that note, you will qualify for several jobs at the entry-level including the following:

• Help Desk Technician;
• Help Desk Technician;
• Desktop Support Administrator;
• End-User Computing Technician;
• Technical Support Specialist;
• Service Desk Analyst;
• Field Service Technician;
• System Support Specialist.
• Data Support Technician;
• Associate Network Engineer;

In addition, with this A+ certificate, you will be able to enjoy a decent salary that equals $62,216 yearly as Payscale.com claims.

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How to book the 220-1002 Exam

These are following steps for registering the 220-1002 exam. Step 1: Visit to CompTIA website Step 2: Purchase the 220-1002 exam Voucher Step 3: Login for the test Step 4: Find and select the testing location Step 5: Select Date, time and Schedule your test

Skills Measured in CompTIA 220-1002 Exam

Before taking the CompTIA 220-1002 test, it is very important to know all the topics that are being covered in it. All in all, you need to learn the following domains:

• Software Troubleshooting

  As for this objective, it covers around 26% of the entire content. The subtopics include the evaluation of your knowledge of how to troubleshoot the problems related to Microsoft Windows OS, resolve PC security issues, use the procedures for malware removal, as well as troubleshoot mobile OS, application, and security issues.

• Security

  The next area covers about 24% of the whole content. In the subtopics included in this domain, you will be evaluated on the skills in summarizing the importance of physical security measures, explaining the logical security concepts, and comparing the wireless security protocols and authentication methods. You will be also given certain scenarios to test your skills in performing various processes. Thus, you need to be able to detect malware and remove it with the use of the appropriate tools and methods, compare social engineering, threats, and vulnerabilities, as well as know the differences of the basic Microsoft Windows OS security settings. It is essential to know how to implement the best security practices to secure a workstation, methods for securing mobile devices, and appropriate data disposal and destruction methods.

• Operating Systems

  The first topic in this exam makes up about 27% of the total questions. In this section, you will have to work on multiple areas that include the comparison of types and purposes of the operating systems, features of Microsoft Windows versions, as well as OS installation methods and upgrade methods. It is also important to be able to use the right command line tools, Microsoft operating system tools and features, and Microsoft Windows control panel utilities. An applicant should learn how to summarize app configuration and installation concepts and configure Windows networking.

• Operational Procedures

  The last subject area makes the remaining 23% of the CompTIA 220-1002 exam. The subtopics include the following:

  • Explain common safety procedures;
  • Compare best practices that are associated with types of documentation;
  • Explain the environmental impacts and appropriate controls;
  • Explain the processes for addressing any prohibited activity as well as licensing, policy, and privacy concepts.
  
  

  You will be also tested on whether you are able to implement best practices of the basic change management and basic disaster prevention and recovery methods or not. It also includes your ability to use proper communication techniques and professionalism, identify the basics of scripting, and use remote access technologies.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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Operational Procedures (23%):

• In a given scenario, implement fundamental change management in best practices;
• Compare and contrast best practices connected to different types of documentation;
• In a given scenario, implement fundamental disaster prevention and recovery techniques;
• In a given scenario, use remote access technologies.
• Explain environmental effects and relevant controls;
• Explain the processes involved in addressing prohibited activity/content, policy concepts, licensing, and privacy;
• In a given scenario, use the appropriate communication methods and professionalism;
• Define the fundamentals of scripting;
• Explain basic safety procedures;

These are the topics required to be studied in preparation for the CompTIA 220-1002 exam. The candidates must understand these concepts to enhance their performance in the certification test. When it comes to preparation resources, CompTIA offers various training tools, such as virtual labs, instructor-led training courses, video tutorials, and study guides.

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