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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). Specifically, UC wants the following capabilities to be part of Einstein's generative AI service.
- No data is used for LLM training or product improvements by third-
party LLMs.
- No data is retained outside of UC's Salesforce org.
- The data sent cannot be accessed by the LLM provider.
Which property of the Einstein Trust Layer should the Agentforce Specialist highlight to UC that addresses these requirements?

A) Zero-Data Retention Policy
B) Prompt Defense
C) Data Masking

2. A support manager wants an agent to summarize cases but prevent it from exposing customer PII. Which feature directly addresses this requirement?

A) Field-level security
B) Einstein Trust Layer data masking
C) Case assignment rules
D) Prompt Builder

3. Universal Containers' service team wants to customize the standard case summary response from Agentforce. What should the Agentforce Specialist do to achieve this?

A) Summarize the Case with a standard Agent action.
B) Create a custom Record Summary prompt template for the Case object.
C) Customize the standard Record Summary template for the Case object.

4. Universal Containers needs its sales reps to be able to only execute prompt templates. What should the company use to achieve this requirement?

A) Prompt Template Manager permission set
B) Prompt Execute Template permission set
C) Prompt Template User permission set

5. What is the purpose of applying filters in a custom retriever configuration?

A) Filters automatically encrypt and mask sensitive fields in the search index to ensure that only non- confidential information is retrieved for public queries.
B) Filters narrow the search results by applying up to 10 conditions based on fields defined in the search index, thereby enhancing the relevancy of the content returned.
C) Filters reformat and aggregate multiple documents into a single summary output to streamline and unify retriever output for more efficient and accurate Al grounding.

Solutions: