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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?

A) Exception rebuild speed
B) IBM Hyper-Scale
C) IBM Advanced System Placement program
D) Distributed cache

2. A customer has asked about the RAID architecture of IBM Spectrum Scale.
Which two advantages of declustered RAID should you highlight to the customer? (Choose two.)

A) Dedicated spare drives
B) Load on drives is increased during array rebuild
C) Uses a subset of drives to rebuild data
D) Faster rebuild of data on failed drives
E) More predictable performance

3. Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?

A) IBM XIV
B) IBM FlashSystem 820
C) IBM DS8870
D) IBM FlashSystem 840

4. How is RTO defined?

A) The time it takes to restore the backup tapes at a remote site.
B) The amount of times it takes, from initial disaster declaration, to having critical business processes available to users.
C) The amount of data loss that's deemed acceptable, defined by application, in the event of a disaster-failover scenario.
D) The time it takes to complete the nighty backup process.

5. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
B) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
C) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.
D) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.

Solutions: