
Jan-2024 Realistic Salesforce-Certified-Administrator Exam Dumps with Accurate & Updated Questions
Salesforce-Certified-Administrator Exam Dumps - PDF Questions and Testing Engine
Earning the Salesforce Certified Administrator credential can open up various career opportunities for professionals, such as Salesforce Administrator, Salesforce Consultant, and Salesforce Developer. It can also help professionals advance their career by demonstrating their expertise in Salesforce administration. Moreover, the certification signifies a commitment to continuous learning and professional development, which is highly valued by employers in the tech industry.
Preparing for the Salesforce Certified Administrator Exam requires a significant amount of time and effort. You need to have a solid understanding of Salesforce concepts and best practices, and you need to be familiar with the exam format and question types. Fortunately, there are many resources available to help you prepare for the exam, such as official Salesforce training courses, study guides, practice exams, and online communities. With the right preparation, you can pass the Salesforce Certified Administrator Exam and advance your career in Salesforce administration.
NEW QUESTION # 134
Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What Should the administrator Configure to meet this requirement?
- A. Create a new approval process.
- B. Create a new sales process.
- C. Create a quick action.
- D. Create a new Opportunity product.
Answer: B
Explanation:
Explanation
A sales process is a set of stages that an opportunity goes through as it moves from creation to close. It can be customized by administrators to match different business models or product lines within an org. Creating a new sales process can help Dreamhouse Realty define a different set of stages for its new home concierge offering that is unlike anything the company has offered in the past and follows a different business model.
Creating a quick action, a new approval process, or a new opportunity product are not solutions for creating a customized sales process; they are used for different purposes such as creating records, approving records, or adding products to opportunities. References:
https://help.salesforce.com/s/articleView?id=sf.customize_salesprocess.htm&type=5
NEW QUESTION # 135
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers
- A. Approval Process
- B. Email Alert Action
- C. Quick Action
- D. Outbound Message
Answer: A,C
Explanation:
Explanation
Quick actions allow you to initiate expense reports from Salesforce to an external HR system. Approval processes allow you to review the expense reports by managers and directors.
References: https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.quick_actions_overview.htm&type=5
NEW QUESTION # 136
At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.
What action should the administrator take to satisfy the request?
- A. Create a custom field on the Opportunity and map the two fields.
- B. Configure the product categories picklist field on the product.
- C. Create a workflow to update Opportunity fields based on the lead.
- D. Map the lead custom field to the product's product category field.
Answer: A
NEW QUESTION # 137
A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
- A. Configure permission sets.
- B. Create a new profile
- C. Set Up Manual Sharing
- D. Assign a new role.
Answer: A
NEW QUESTION # 138
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?
- A. Create a queue and a criteria-based sharing rule.
- B. Create an auto-response rule and a public group.
- C. Create a user-based sharing rule and an ad-hoc case team.
- D. Create a predefined case team and an assignment rule.
Answer: D
NEW QUESTION # 139
The administrator at Ursa Major Solar imported records into an object by mistake.
Which two tools should be used to undo this import?
Choose 2 answers
- A. Data Loader
- B. Mass Delete Records
- C. Data Import Wizard
- D. Weekly Data Export
Answer: A,B
NEW QUESTION # 140
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.
What should the administrator use to achieve this?
- A. Compact Layout Editor
- B. Related Lookup Filters
- C. Search Layout Editor
- D. Page Layout editor
Answer: A
NEW QUESTION # 141
Cloud Kicks has asked the administrator to test a new screen flow that create contacts.
What are two key components of testing the flow?
Choose 2 answers
- A. Run the flow using it to create contacts.
- B. Set Up a flow interview to test the flow.
- C. Use Debug to test the flow in Flow Builder.
- D. Test the flow in a sandbox.
Answer: A,D
NEW QUESTION # 142
Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?
- A. Assignment Rule
- B. Formula Field
- C. Case Escalation Rule
- D. Omni-Channel Supervisor
Answer: C
NEW QUESTION # 143
Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.
What feature should an administrator use to meet this request?
- A. Filter Logic
- B. Group Rows
- C. Bucket Column
- D. Detail Column
Answer: C
NEW QUESTION # 144
The Cloud kicks sales manager wants to boost productivity by providing insights at the start of each day.
Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement?
Choose 3 Answers.
- A. Performance chart.
- B. Assistant
- C. Activities
- D. Key Deals
- E. Path
Answer: B,C,D
Explanation:
Explanation
To boost productivity by providing insights at the start of each day, the administrator should add three sales-specific standard Lightning components to the homepage:
Activities, which shows tasks and events related to records that matter most to users Assistant, which provides personalized suggestions and reminders for key updates and actions Key Deals, which highlights important opportunities that need attention or are close to closing Path and Performance Chart are not standard Lightning components, but custom components that can be added to specific objects or pages. References:
https://help.salesforce.com/s/articleView?id=sf.home_components.htm&type=5
NEW QUESTION # 145
The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.
What should an administrator take into consideration when undeleting the field?
- A. The field needs to be re-added to reports.
- B. The field needs to be re-added to page Layouts.
- C. The field history will remain deleted.
- D. The field needs to be restored from the recycle bin.
Answer: A
NEW QUESTION # 146
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers
- A. Prohibited password values
- B. Maximum invalid login attempts
- C. Number of days until expiration
- D. Require use of Password Manager App
- E. Password complexity requirements
Answer: B,C,E
NEW QUESTION # 147
Universal Containers administrator has been asked to create a many-to-many relationship between two existing custom objects.
Which two steps should the administrator take when enabling the many-to-many relationship?
Choose 2 answers
- A. Create URL fields on a custom object.
- B. Create a junction with a custom object.
- C. Create two lookup relationships on the new object.
- D. Create two master detail relationships on the new object.
Answer: B,D
NEW QUESTION # 148
Cloud Kicks need to be able to show different picklist values for sales and marketing users.
Which two options will meet this requirement?
Choose 2 answers
- A. One record type, two profiles, one picklist
- B. Two page layouts, one record type, two picklists
- C. One page layout, two record types, one picklist
- D. Two permission sets, one record type, one picklist
Answer: A,C
Explanation:
Explanation
To show different picklist values for sales and marketing users, you can either use record types or profiles.
Record types allow you to have different picklist values for different page layouts assigned to different profiles. Profiles allow you to restrict picklist values based on user permissions.
References: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_profile_picklists.htm&type=5
NEW QUESTION # 149
Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
- A. Create a separate Lead Lightning App.
- B. Update the active Lead Assignment Rules.
- C. Define a record type and assign it to the interns.
- D. Set up Web-to-Lead for the interns' use.
Answer: C
NEW QUESTION # 150
An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers
- A. The User is assigned in workflow email alert.
- B. The use is part of a territory hierarchy.
- C. The User is the highest role in the role hierarchy
- D. The User is in a Custom hierarchy field.
Answer: A,B
Explanation:
Explanation
Two reasons that would prevent a user from being deactivated are that the user is part of a territory hierarchy or that the user is assigned in workflow email alert. A territory hierarchy is a structure that defines how territories are related to each other in Salesforce; if a user is part of a territory hierarchy, they cannot be deactivated until they are removed from all territories. A workflow email alert is an action that sends an email to one or more recipients when a workflow rule is triggered; if a user is assigned in workflow email alert, they cannot be deactivated until they are removed from all email alerts. The user being in a custom hierarchy field or being the highest role in role hierarchy are not reasons that would prevent deactivation; they may affect data visibility or record ownership after deactivation, but they do not block deactivation itself. References:
https://help.salesforce.com/s/articleView?id=sf.users_deactivate_considerations.htm&type=5
NEW QUESTION # 151
Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?
- A. Today
- B. Favorites
- C. Utility Bar.
- D. Home Page.
Answer: C
Explanation:
Explanation
Utility bar is a feature that is available in a Lightning app where visibility is limited to the Salesforce mobile app. Utility bar allows users to access common productivity tools, such as notes, history, recent items, and more, from any page in the app. References:
https://help.salesforce.com/s/articleView?id=sf.app_builder_utility_bar.htm&type=5
NEW QUESTION # 152
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?
- A. Allow the reps to set business hours manually.
- B. Adjust the currant business hours to accommodate the Eastern Time Zone.
- C. Set temporary business hours for each time zone.
- D. Create one set of business hours per time zone.
Answer: D
Explanation:
Explanation
Business hours are used to specify the days and hours when your company's employees work. You can create multiple sets of business hours for different time zones or regions and assign them to users based on their location or function. To meet the requirement of having different business hours for reps on pacific time and eastern time, you need to create one set of business hours per time zone and assign them accordingly.
References: https://help.salesforce.com/s/articleView?id=sf.customize_supporthours.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_supporthours_assign.htm&type=5
NEW QUESTION # 153
What should an administrator use as an identifier when importing and updating records from a separate financial system?
- A. External ID
- B. Record ID
- C. Rich text field
- D. Auto-Number field?
Answer: A
NEW QUESTION # 154
Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.
What should the administrator use to complete this request?
- A. Use a scheduled process builder.
- B. Use a record trigger flow.
- C. Use a Roll-Up summary.
- D. Use a scheduled flow
Answer: D
Explanation:
Explanation
A scheduled flow is a type of flow that runs at scheduled times on batches of records that meet certain criteria.
It can be used to count the number of open cases associated with each account and update the account with this value every Friday evening by using an assignment element to loop through the accounts and cases and assign the count value to a field on the account record. Using a record trigger flow, a scheduled process builder, or a roll-up summary field are not suitable options for this requirement because they would not run at scheduled times or on batches of records; they would run every time a record is created or updated, which may not reflect the accurate count of open cases at the end of each week. References:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled.htm&type=5
NEW QUESTION # 155
Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?
- A. Custom address
- B. Geofence
- C. Geolocation
- D. External lookup
Answer: C
NEW QUESTION # 156
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers
- A. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
- B. Users can change their password to avoid login IP restrictions.
- C. Single sign-on will allow users to log in from anywhere.
- D. IP address restrictions are set on the profile or globally for the org.
Answer: A,D
Explanation:
Explanation
IP address restrictions allow you to prevent users from accessing Salesforce from outside of their network.
You can set IP address restrictions on the profile level or globally for the org. To enforce IP restrictions for API logins, you must select Enforce Login IP Ranges on Every Request in Session Settings.
References: https://help.salesforce.com/s/articleView?id=sf.security_networkaccess.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.security_enforce_ip_ranges.htm&type=5
NEW QUESTION # 157
An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options
- A. Password Policy
- B. Login Hours
- C. Currency Locale
- D. Default Language
Answer: C,D
NEW QUESTION # 158
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
- A. Update the organization wide default for the object.
- B. Review the field level security of the field for the user profile
- C. Run the setup audit trail for the organization.
- D. Ensure that the page layout for the user's profile has been updated.
Answer: B,D
NEW QUESTION # 159
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