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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?

A) Use standard Order Lookup on the Loyalty Ledger object
B) Create a custom text field in Transaction Journal object to save the order purchased by the client.
C) Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.
D) Use the standard Order Lookup of the Transaction Journal Object

2. What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

A) Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action
B) Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
C) Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
D) The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

3. A retailer of sports clothing and accessories is currently looking to roll out a Loyalty Program for its customers and sets up a Loyalty Program using Salesforce Loyalty Management. The retailer has decided to implement four-tier groups that will be associated with the program.
What are the three necessary attributes that need to be defined when setting up tier groups?

A) Non-Qualifying Period
B) Tier Period
C) Qualifying period
D) Tier Model
E) Fixed Tier Model

4. Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?

A) Data Pipelines Base User
B) Loyalty Analytics admin
C) Rule Engine Designer
D) CLA Analytics Base Admin

5. Universal Containers implemented a Loyalty Program six months ago. The Loyalty Program Manager noticed a recent decrease in program efficiency. Now the Manager wants to incorporate a targeted strategy.
Which two benefits should the Administrator expect as a result of running the strategy?

A) Data-based segmentation strategy
B) Personalized digital marketing
C) Transaction journey data is automatically archived
D) Customers are rewarded based on their tiers

Solutions: