What are the exam requirements of the Microsoft MB-340 Exam?
Microsoft Dynamics 365 Commerce Functional Consultant is an exam associated with the Microsoft Dynamics 365 certification. Candidates can skip this test if they already have MCSE, MCTS or MTA certifications.
What are the features of the Microsoft MB-340 Exam?
With Microsoft Dynamics 365 Commerce Functional Consultant, you can develop a good understanding of the fundamental concepts of commerce. Microsoft Dynamics 365 Commerce Functional Consultant is an important certification for those who want to enter this IT field. Some of the modules that you need to master are available in this certification include Retail Management, Merchandising Execution, and Inventory Management, Order Management, Sales and Marketing, and Finance and Accounting. You will also get acquainted with the advanced features of Microsoft Dynamics 365 for Business. With our MB-340 exam dumps, you don't have to go through the headache of finding and purchasing multiple study material because we provide you with the best. Braindumps answer your queries with actual questions and answers, and they are designed to help you pass your exam easily. The MB-340 exam is one of the most important examinations in the Microsoft Certified Application Specialist (MCA) Program. Desktop question and answer are provided in order to prepare for this test by all students.
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Languages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: configure Dynamics 365 Commerce Headquarters; configure products, prices, discounts, loyalty, and affiliations; manage Point of Sales (POS) in Dynamics 365 Commerce; configure and manage Dynamics 365 Commerce call centers; and manage e-commerce.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Configure product hierarchy, attributes, and assortments - Configure customer affiliations and groups - Manage pricing rules, trade agreements, and price adjustments - Implement loyalty programs, reward points, and tier management - Set up discounts, promotions, and coupons |
| Manage e-commerce | 15-20% | - Implement customer self-service and account features - Configure omnichannel inventory and order synchronization - Manage online checkout, payments, and shipping - Configure e-commerce site channels and navigation - Set up product publishing and online merchandising |
| Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Define return policies and transaction processing - Configure offline mode and inventory visibility - Set up POS functionality, profiles, and permissions - Configure retail stores, registers, and devices - Manage cash management, shifts, and store operations |
| Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Create and configure call center channels - Manage continuity orders and installment billing - Set up product catalogs and scripts - Process call center orders and inquiries - Configure fraud detection rules and order holds |
| Configure Dynamics 365 Commerce Headquarters | 25-30% | - Manage retail workers, address books, and notifications - Configure prerequisites and commerce parameters - Set up order fulfillment and distributed order management - Configure organizational hierarchies and shared parameters - Configure payment methods, gift cards, and charge codes |






