Implementing Power Virtual Agents Chatbots (10-15%)
To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:
- Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);
- Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);
- Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).
Schedule exam
Languages: English, Japanese
Retirement date: none
This exam measures your ability to complete the following tasks: configure Microsoft Dataverse; create apps by using Power Apps; create and manage Power Automate; implement Power Virtual Agents chatbots; and integrate Power Apps with other apps and services.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200
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Create & Manage Power Automate: 15-20%
- Creating Flows: this objective covers the learners’ skills in activating and deactivating flows, interpreting flow analytical data; interpreting and acting on the results of Flow Checker; implementing logic control and dynamic content & expressions; running actions with the Common Data Service connector.
- Building UI Flows: the test takers should be able to explain the types of UI flow; establish the use cases for different UI flows; record tasks for the business process; differentiate between attended & unattended UI flows.
- Creating & Managing Business Process Flows: this area requires proficiency in configuring parallel braches and business process flow; determining steps & stages; handling business process flow entities for business process flows; adding business rules, action steps, and workflows to business process flows.
