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Nortel 920-130 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Symposium Express Call Center Functionality | - Call routing and queue management - System configuration and administration - Troubleshooting call center operations - Client-server connectivity and monitoring - Software installation prerequisites |
Lynn 
Humphrey 
Clifford 
Asa 
Breenda 
Virginia 
Roxanne 
Barlow 
Eugene 
Moore 
Goddard 
Milo 
Xenia 
Godfery 
Tab 
Kennedy 
Lucien 
Jeremy 
Caesar 
