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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting and Analytics | - Knowledge Reporting
|
| Topic 2: Queue and Process Management | - Operational Administration
|
| Topic 3: Knowledge Content Management | - Content Creation and Maintenance
|
| Topic 4: Search and User Experience | - Search Configuration
|
| Topic 5: Knowledge Foundation Administration | - Knowledge Foundation Setup
|
| Topic 6: Knowledge Advanced Administration | - Knowledge Advanced Configuration
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
1. What is the purpose of an SLA in Knowledge base?
A) to give permission to users to add questions in a forum based on the service level
B) to provide access to theanswers based on the customer service level agreement matching the answers' access level
C) to rank customers based on the number of answers posted in a forum based on the service level
D) to group and refine related answers based on the product and the service level
2. What should you do to ensure two published answers are always returned for a specific search word?
A) List the search word under Stop words.
B) List the search word under Answers Keywords.
C) Create multiple search words associated within a single priority word group.
D) Create multiple Priority words that share the same name.
E) List the search word under both Answers Keywords and Stopwords.
3. Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)
A) Search Accuracy
B) Click-ThoughRate of External Documents
C) Words without Concepts
D) Questions with High Score Answer
E) Article Aging
4. Which two queues have manual pull policy? (Choose two.)
A) Manual
B) Round Robin (Logged in)
C) Standard
D) Round Robin (All)
E) Last In First Out (LIFO)
5. Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?
A) Runtime Selectable filter
B) StandardFilter
C) Docked filter
D) Fixed filter
E) Restricted Filter
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B,C,E | Question # 4 Answer: B,C | Question # 5 Answer: D |






