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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Organizational Structure and Culture | - Organizational culture dimensions - Organizational change and development - Organizational structure types - Organizational communication - Organizational design principles |
| Topic 2: Individual Behavior and Personality | - Personality traits and theories - Attitudes and job satisfaction - Motivation theories (Maslow, Herzberg, Vroom) - Individual decision-making - Perception and attribution |
| Topic 3: Leadership Theories | - Behavioral approaches - Contingency theories - Transformational vs transactional leadership - Trait approaches to leadership - Contemporary leadership perspectives |
| Topic 4: Group Behavior and Dynamics | - Team building and teamwork - Group structure and roles - Group development stages - Power and political behavior - Conflict and negotiation |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. What is a characteristic employed by transactional leaders?
A) Promotes intelligence and rationality
B) Instills pride and gains trust
C) Provides vision and sense of mission
D) Promises rewards for good performance
2. What is a positive effect of a cohesive group?
A) Reducing group norm effect
B) Promoting value flexibility
C) Bringing heterogeneity to the process
D) Improving group productivity
3. What is a purpose of employee evaluations?
A) To measure the psychological symptoms of organizational dysfunctionality
B) To educate employees on the personalities of supervisors and help them adjust to management styles
C) To serve as a screening device for hiring new employees
D) To assist management in making human resource decisions
4. Which statement is true about groupshift?
A) It is not a real-world phenomenon.
B) It is a side-stepping technique.
C) It can be toward caution or toward risk.
D) It cannot be toward greater risk.
5. What is a personal view of how one is supposed to act in a given group situation?
A) Role expectation
B) Role conflict
C) Role identity
D) Role perception
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |






