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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
| Topic 2: User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
| Topic 3: Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Topic 4: Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Lead distribution and qualification - Opportunity creation and buying center |
| Topic 5: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Topic 6: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Configuration and administration tasks - Fine-tuning timeline and dependencies |
| Topic 7: Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Topic 8: Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Topic 9: Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Topic 10: Product and Pricing | 8%-12% | - Pricing components configuration - Trigger pricing in sales documents - Internal and external pricing determination |
| Topic 11: Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Topic 12: Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
There are 3 correct answers to this question.
Response:
A. External procurement
B. No confirmation
C. Late delivery or insufficient quantity
D. Binding confirmation
E. Full delivery on requested date
Question 2
Based on which organizational elements can you define sales area information in the product master?
There are 2 correct answers to this question.
Response:
A. Sales unit
B. Sales Organization
C. Territory
D. Distribution Channel
Question 3
A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited?
Please choose the correct answer.
Response:
A. In the parent item only
B. In both the parent item and the child item
C. In the quotation header
D. In the child item only
Question 4
Which of the following activities can you contain territory determination?
There are 2 correct answers to this question.
Response:
A. Campaigns
B. Sales Quotes
C. Opportunities
D. Promotions
Question 5
Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
Please choose the correct answer.
Response:
A. URL mashup
B. Data mashup
C. HTML mashup
D. Custom mashup
Solutions:
| Question 1 Answer: B,C,E | Question 2 Answer: B,D | Question 3 Answer: A | Question 4 Answer: B,C | Question 5 Answer: B |
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