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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

Question 1

An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
- Enter the company's website
- Enter the account phone number
- Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution? Choose 3 answers

A. Number
B. Telephone
C. Line Break
D. Text Area
E. Text

Question 2

An investment portfolio manager wants to build a console to display:
- Client information
- Profile attributes
- Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?

A. An OmniScript with a Step for client information
Block Elements for investment instruments
B. A header FlexCard for client information with a Flyout for profile attributes Child FlexCards for investment instruments with a Flyout for additional information
C. A header FlexCard for client information and profile attributes
Child FlexCards for investment instruments with a Flyout for additional information
D. A header FlexCard for client information and profile attributes
FlexCards for investment instrument information

Question 3

A business has the following requirements:
- To display cases for an account
- The user should see all of the cases on the canvas
- The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?

A. Edit Mode State
B. Active Card State
C. Blank Card State
D. New Card State

Question 4

A consultant is asked to build a solution where a customer service agent can view an account's full case history, active subscriptions, and quickly launch a "Renew Subscription" process from one screen. What combination of OmniStudio tools best fits this requirement?

A. Multiple unrelated Visualforce pages
B. FlexCard for the summary view with an Action element launching an OmniScript for renewal
C. A single Calculation Procedure
D. A DataRaptor Load only

Question 5

Which OmniStudio tool would a consultant use to perform multi-step numeric calculations, such as computing an insurance premium based on several weighted factors and lookup values?

A. Type Ahead Block
B. DataRaptor Extract
C. Calculation Procedure
D. FlexCard

Solutions: