You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client's project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in
#plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee's request?

• A. Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.
• B. Funnel all requests to a public channel for admins where they can coordinate ownership of each request.
• C. Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
• D. Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.

You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?

• A. A poll asking participants if they prefer Slack, Teams or email.
• B. A multiple-choice knowledge check question about the benefits of threads.
• C. A huddle about the participants' favorite remote work tips.
• D. An ice-breaker asking participants what kind of music they play at their desk.

During your Experience Discovery Session with a client, you learn that only the IT department is currently using Slack, but the client plans to launch Slack to the rest of the organization soon.
How will this information affect your deliverables?

• A. Org-wide channels cannot be adopted across the company.
• B. The marketing team will require its own Slack support process.
• C. The client will have varying levels of Slack usage maturity across the organization that you will need to cater towards.
• D. The client will require two separate sessions for the Slack Governance discussion, one for existing users and another for brand new users.

Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

• A. In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
• B. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
  In org settings, make it a default channel.
• C. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
• D. In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.

You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

• A. Slack's analytics Web APIs
• B. Member analytics dashboard
• C. SCIM analytics dashboard
• D. Org-level analytics dashboard